QLD Government Service transaction Behaviour and Preference Discovery

Project Info

Project Description


We are keen to resolve the problems that are related to our daily life. We love to play around with data, getting insight into data.

The interactive dashboard is published on:
https://public.tableau.com/profile/gavin1686#!/vizhome/Govhack-Draft3_0/DemographicDashboard

The source code are published on GitHub via: https://github.com/brunocyh/govhack2018_teamsogood


Evidence of Work

Video

Homepage

Team DataSets

Customer service centre wait times

Description of Use: We use this time data to address the general wait time in a particular region

Data Set

Transport and motoring customer service centres

Description of Use: We used it to identify the list of services provided in each suburb area.

Data Set

Whole of Government Survey 2017

Description of Use: We obtain insight into what makes customers satisfied with services. It forms the base of our research, and allow us to identify the current problems.

Data Set

Challenges

Government Services Challenge

How might we better understand citizens' transaction preference and behaviours to make Queensland Government services easier to use?

Go to Challenge | 9 teams have entered this challenge across all checkpoints that have passed.

Tourism Jobs Challenge

How might we determine the future tourism job needs for Queensland?

Go to Challenge | 7 teams have entered this challenge across all checkpoints that have passed.

Bounty: Industry meets Academia

How can we overcome the cultural differences between business and researchers to encourage innovation and collaboration?

Go to Challenge | 12 teams have entered this challenge across all checkpoints that have passed.

Bounty: Finding all the like needles in the haystack

We are looking for your best and brightest ideas to help us identify the same business applicant across datasets and over time

Go to Challenge | 5 teams have entered this challenge across all checkpoints that have passed.

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