QLD Government Service transaction Behaviour and Preference Discovery
We are keen to resolve the problems that are related to our daily life. We love to play around with data, getting insight into data.
The interactive dashboard is published on:
The source code are published on GitHub via: https://github.com/brunocyh/govhack2018_teamsogood
Evidence of Work
Customer service centre wait times
Description of Use: We use this time data to address the general wait time in a particular region
Transport and motoring customer service centres
Description of Use: We used it to identify the list of services provided in each suburb area.
Whole of Government Survey 2017
Description of Use: We obtain insight into what makes customers satisfied with services. It forms the base of our research, and allow us to identify the current problems.
Government Services Challenge
Tourism Jobs Challenge
Bounty: Industry meets Academia
Bounty: Finding all the like needles in the haystack