Don't Make Me Wait

Project Info

Lucky Shot thumbnail

Project Description


A chatbot to help people make better decisions about where to go when they have a medical emergency.


Data Story


Medical emergencies are triaged by hospitals depending on the severity of the condition. This affects how long a patient must wait in an emergency department.

We use data from:
data.nsw.gov.au (Emergency department by Local Health District)
health.nsw.gov.au
Google APIs

Through a simple chatbot interaction, we help people find the hospital where they are likely to spend the least amount of time waiting to be treated.

As a result we hope to reduce bottlenecks in emergency department waiting rooms.


Evidence of Work

Video

Homepage

Team DataSets

Emergency Department waiting times in major NSW hospitals

Data Set

An Emergency Department Patient Flow Model Based on Queueing Theory Principles [Jennifer L. Wiler, MD, MBA, Ehsan Bolandifar, PhD, Richard T. Griffey, MD, MPH, Robert F. Poirier, MD, and Tava Olsen, PhD]

Data Set

Hospital Quarterly: Performance of NSW Public Hospitals July-September 2014, 2016, 2017

Data Set

Challenges

Chatbots are the Future

Region: New South Wales

Challenge

Save Lives With Data

Region: Australia

Challenge

Data4Good

Region: New South Wales

Challenge

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